Shipping policy

Ambiance Opal, we are dedicated to providing a seamless and reliable shipping experience for our valued customers. We strive to process and ship all orders within 7-10  business days of receiving them, excluding weekends and holidays. Shipping costs and delivery times may vary depending on the destination and the selected shipping method. We offer both domestic and international shipping options to cater to our global customer base. Please note that any customs fees, taxes, or import duties associated with international orders are the responsibility of the recipient. We take utmost care in packaging our candles to ensure they arrive in perfect condition. However, if you receive a damaged or defective item, please reach out to our customer support within 5 days of receiving your order, along with supporting photographs, and we will assist you in resolving the issue. For any questions or inquiries regarding our shipping policy, feel free to contact us, and we'll be happy to assist you.